Shadow Hiring for Operations Coordinator

Shadow Hiring for Operations Coordinator

Employment Opportunity

The Shadow Project teams with teachers to make school a place where children who learn differently can thrive. We are seeking highly-organized, technologically-adept, and mission-driven applicants for our Operations Coordinator position.  The Operations Coordinator is a full-time position which 1) coordinates The Shadow Project’s Goal Setting program, and 2) maximizes the organization’s capacity to grow by creating and maintaining efficient and effective systems for data collection and evaluation, fundraising, and office administration.  This position serves as a key player on the Shadow Program team, which focuses on standardization of our three programs and continuous program improvement.

The Operations Coordinator reports to the Director of Programs, but will work with other staff on database management, stewardship, and administrative support duties.

The Shadow Project is growing, and we are looking for a dynamic problem-solver who is ready to learn and grow with us.


The Shadow Project is a Portland-based nonprofit committed to making school more accessible and engaging for children with learning challenges. The only nonprofit of its kind in the country, Shadow serves 1,600 boys and girls grades kindergarten through eight whose dyslexia, ADHD, autism, or other special education need can turn reading, writing, or paying attention into a daily struggle. Shadow Project: equips teachers with three evidence-based programs that motivate discouraged learners; provides access to tools for success, including tailored reading and sensory materials; and supports teachers in integrating these tools and techniques into their classrooms.  Shadow Project works to advance equity for our diverse learners, most of whom attend low-income schools and are from communities of color.

Key Responsibilities

Goal Setting Program & Warehouse Coordination (60%)

  • Operate free online Shadow Store for special education teachers, including inventory        management, Shopify website, and in-person educator support.
  • Manage warehouse volunteers who build teacher orders, and deliver materials, and collaborate to build warehouse volunteer base.
  • Collect data and report on program evaluation metrics.
  • Collaborate to promote teacher fidelity to program.
  • Maintain positive relationship with warehouse partner and lessor, Schoolhouse Supplies.

Program Team Collaboration (20%)

  • Actively participate on The Shadow Program team, with focus on program standardization, and continuous program improvement.
  • Assist with scheduling, installing, and maintaining Sensory Spaces.
  • Assist with planning and staffing of Shadow events.

Evaluation Support & Database Management (10%)

  • Maximize organizational use of Salesforce for donor relations and tracking. potential school partner marketing; and partner communications, relations, and tracking.
  • Assist with execution of program evaluation.
  • Design and maintain program evaluation tools.
  • Collect and analyze data; produce internal reports.
  • Administer student evaluations.

Office Management & Administrative Support (10%)

  • Manage office supplies inventory and ordering.
  • Manage in-house technical and Internet issues.
  • Assist with budget maintenance.
  • Help update organization website content.
  • Assist with organization development tasks, including soliciting and tracking in-kind donations for Shadow Store, and overseeing thank you letter production and mailings.

Minimum Requirements

  • Bachelor’s degree
  • 1 year of experience (paid or volunteer) coordinating projects or programs
  • Strong technical and computing skills; highly proficient in Excel, WordPress, and Survey Monkey, or
    similar programs
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • A sense of service and commitment to The Shadow Project’s mission
  • Ability to travel among Shadow’s 30+ school sites in Portland and East Multnomah County

Desired Qualifications

  • Experience working in K-12 education
  • Experience working with data, reporting, and budgeting
  • Experience using e-commerce sites (Etsy, Shopify, etc.), Salesforce or other CRM, and basic coding
  • Familiarity with learning challenges or disabilities
  • Ability to work independently, be a strong team player, and learn new skills via research
  • Reliable access to a vehicle and current car insurance

Additional Requirements

While performing the duties of this job, the employee is occasionally required to stand, walk, and/or sit. The employee must regularly lift and/or move up to 25 pounds. Hours are flexible, with an occasional evening or weekend required.

To Apply

Interested candidates should submit a resume and short cover letter outlining how they meet the minimum requirements, via email, with their name in the subject line to Salary is $34,000 to $36,000 based on experience.  Benefits include health insurance and three weeks vacation annually. The Shadow Project is an Equal Opportunity Employer committed to equity, diversity, and inclusion. We encourage applications from candidates with disabilities, from communities of color, veterans, and those who identify as LGBTQ.






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